Delete through the website
- Open Account in Claim Flow AI and sign in to the account you want to delete.
- Select Delete my account.
- Confirm your identity, review the affected records, type DELETE and confirm.
You do not need the mobile app installed. If you cannot sign in or complete deletion, email developer@claim-flow.app with the subject “Claim Flow AI account deletion”. We will verify ownership before taking action. Never send your password.
What is deleted
Your personal account and associated personal claim data are removed through the deletion process. Deletion can take several steps; if interrupted, sign in again to resume. Signing out or uninstalling alone does not delete your account.
Company records are separate
Reports and receipt copies already submitted to a company remain with that company until its company profile is deleted. Removing a member does not delete those submitted records.
A company owner can delete its profile and company records in Company → Settings → Delete company. This preserves members’ independent personal accounts. Transfer ownership before deleting your personal account if other active members remain. If you are the only active member, the account-deletion flow asks you to confirm closure and permanent deletion of that company too.
Records that can remain
Minimal account or company identifiers and deletion timestamps remain to prevent old devices restoring deleted records and to support retries. These markers contain no receipt images or report content. Copies already downloaded, exported or delivered to other recipients cannot be recalled by Claim Flow AI; contact those recipients directly.